All orders are processed within 1-2 business days. We will notify you of any delays. You will receive a notification when your order has shipped. Check your email for tracking information. Contact us if you haven't received your order within 7 days.

If your item arrives damaged or defective and in need of return - we will accept eligible returns within 30 days of arrival. To be eligible, your item needs to be unused and in the same condition that you received it. We don't charge any restocking fee or other hidden costs.

Our product is a 2-year quality guarantee. If there is any problem with the product during this period, please contact us at okeli-lighting-store@outlook.com to initiate the warranty.

My Phone：+1 213-258-9325
My Email: okeli-lighting-store@outlook.com

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.